12024

12024

General Session - Conference Presentation Only (20 minutes, no formal paper)

Cindy Trussell, Kodiak College, UAA, Kodiak, Alaska, USA, ctrussell@kodiak.alaska.edu Debbi Canavan, Kodiak College, UAA, Kodiak, Alaska, USA,dcanavan@kodiak.alaska.edu Katie Walker, University of Alaska Anchorage, Anchorage, Alaska, kmwalker@uaa.alaska.edu Kathleen Voge, University of Alaska, Anchorage, Alaska , USA, afklv@uaa.alaska.edu
 * Digital Detours: A Menu of Solutions for when Technology Fails**

The eLearning Working Group at the University of Alaska works on issues that impact faculty revolving around elearning. This year one of our tasks was to generate a list of practices that faculty at our institution invoke when technology stops working. We have focused our attention on the solutions that have been used for Blackboard, Elluminate Live, and email. We then took these solutions and classified them as proactive or reactive solutions, the ease of implementation, and the types of resources necessary. In this session we will present the solutions that have been working for our faculty and open up the session for discussion of what participants have identified as solutions to this problem.

Novice solutions technology failure blackboard elluminate